Wednesday, August 26, 2015

Registering to Use the New FamilySearch Web Site

If you use the new FamilySearch Web site, you need to register. To register, you need your membership record number and your confirmation date. You can get that information from your ward clerk.
Registration is a two-part process. To be able to see temple ordinance information and prepare temple ordinances for your ancestors, you need to identify yourself as a member of The Church of Jesus Christ of Latter-day Saints. That is why you need your membership record number and your confirmation date.
In the second part of the process, you will choose a sign-in name and a password that you can use for the new FamilySearch Web site.
Every effort is made to ensure that your personal information is protected. Please see the FamilySearch privacy policy for more information. You will find a link to this policy at the bottom on the Home page in the new FamilySearch Web site.

Part 1. Identifying Yourself as a Church Member

To register for the new FamilySearch Web site, you must be a member of The Church of Jesus Christ of Latter-day Saints. When you register, you need to enter your membership record number and confirmation date to validate your Church membership.

1. Go to
2. If you want to register using a different language from the one shown on the page, click the language drop-down list, and click the language you want.
The language drop-down list is located in the upper-right corner of the page. FamilySearch is available in English, Spanish, Portuguese, French, German, Chinese, Japanese, and Korean.
The Welcome page is displayed in the language that you select. The registration pages are also displayed in this language.
3. On the Welcome page, click Register for the new FamilySearch.
You will find this link beneath the fields for the sign-in name and password.
A pop-up screen appears.

Note: If you click New users register here and nothing happens, your pop-up blocking software might be blocking this page. Try turning your pop-up blocking software off. Your computer may use several programs that block pop-ups. For more information, click Click here if nothing happens when you attempt to register.

4. Enter the requested information, including the text that appears in the box as a security measure.
a. Enter your membership record number.
b. Enter your confirmation date.
c. Enter the letters and numbers from the picture into the blank field.
In this picture, which is called a “captcha,” the text is purposely difficult to read. A captcha is a security measure that prevents people from using automated methods to guess valid membership record numbers and confirmation dates.
5. Click Continue.
The system finds the name of the individual whose Church membership record matches the membership record number and confirmation date that you entered.
6. Review the information, and indicate if it is you.
If it is you, click Yes—Continue.
If it is not you, click No, and reenter your membership record number, confirmation date, and the text that appears in the box as a security measure.

Part 2. Entering Your Registration Information

After you have validated your Church membership, you can finish the registration process. Among other tasks, you agree to the conditions of use, select your sign-in name (user name) and password, and indicate what contact information the new FamilySearch Web site should display about you. You can also print your registration information for future reference.
1. Read the conditions of use.
2. Click I Agree.
(If you do not agree, you will not be allowed to register.)
Your user profile appears.
3. Fill out your user profile.
Some information on your user profile appears automatically because it is on your Church membership record. Fields with an asterisk (*) are required.
a. Review the address shown in the Membership record address field. If you choose to have the new FamilySearch Web sites display your mailing address, this is the address that will be displayed.
b. (Optional.) If you want to display a different address, uncheck Use this address to contact me for FamilySearch purposes. Then enter the mailing address that you would like to use if anyone, including a support office, needs to contact you by mail.
If the address in the membership record address field is incorrect, your Church membership record contains an incorrect address. Please ask your ward or branch membership clerk to correct your membership record. After the clerk adds your correct address to your Church membership record, the correct address automatically appears in your user profile. If you want the system to display your correct address before your membership record is corrected, enter the address that you want displayed.
c. If the Phone field is blank, enter your telephone number.
FamilySearch Support will use your telephone number if they need to talk to you to resolve a question or problem that you send using the Feedback feature.
d. (Optional.) Enter your e-mail address in the E-mail address field.
e. (Optional.) In the Enter e-mail again field, enter your e-mail address again.
f. Click Continue.

Tip: If you later want to display a different address, if you get a different e-mail address, or if you change your mind about how much contact information you want to display, you will be able to make changes in your user profile and preferences.
4. Enter a sign-in name for yourself, and click Continue.
Your sign-in name must contain between 3 and 36 characters. You will not be able to change your sign-in name after you complete the registration process. If you forget your sign-in name, you will be able to use your membership record number and confirmation date to retrieve it. Because you use your sign-in name often, you may want to choose a sign-in name that is not too long.
5. Enter your password twice, and click Continue.
Your password must contain at least 8 characters. At least one character must be a letter, and at least one must be a number. You will be able to change your password after you register. If you forget it, you can use your sign-in name and the password recovery questions that you select in the next step to retrieve it.
6. Select your password recovery questions.
If you forget your password, the system asks 2 of the 3 questions that you select here. If you answer them correctly, you can select a new password. If you forget your password and then find that you have forgotten the answers to your password recovery questions, you will need to contact a support office for help.
a. Click the drop-down list, and click a question whose answer is easy for you to remember and won’t change.
b. In the field beneath the drop-down list, enter an answer for the question.
c. Repeat these steps for the remaining password recovery questions.
d. Click Continue.
Note: You will be able to select different password recovery questions after you register.
7. Enter a contact name for yourself, and click Continue.

Your contact name is the name other users see when you contribute or correct information. When you choose a contact name, follow these guidelines:
Many people use their real name as their contact name. This makes contacting other users easier. If, however, you want to be more anonymous, choose a contact name that does not contain your name.
Do not use diacritics or periods in your contact name.
If you later change your mind about your contact name, you can change it by going to your user profile.
8. Click the box for each type of contact information that you would like the Web sites to display for each piece of information that you contribute. You have these choices:
Contact name (required).
Full name.
E-mail address.
Note: If you are younger than 18 years, you will not be able to display your e-mail address.
Mailing address.
Telephone number.

Providing contact information allows other people who are doing research on lines that connect with yours to contact you and share information they have gathered.

9. Click Continue.
10. Review the information that you provided.
If you find errors, click the Edit link that is next to the information you want to change. After you correct the information, you will need to click through the registration screens until you see the summary page once again.
(Optional.) To print a copy of the summary page, click Print.

Tip: Your password and the answers to your password recovery questions do not appear on the summary page, nor will they be printed. If you are concerned that you will forget this information, write it on the printout. Then store this printout in a place where you can find it again if needed and where it will be protected from others seeing it.
11. Click Done.

You are registered to use the new FamilySearch Web site. The Home page appears.

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